Privacy Policy

Contact Information

Learning with Linden Ltd, The Barn, High Street, Misterton, Doncaster, DN10 4BU, UK

Tel/fax: 01427 890977

This privacy policy sets out how Learning with Linden Ltd uses and protects any information that you give Learning with Linden Ltd when you use this website or contact us by other means. Learning with Linden Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Any changes to our policy will be updated on this page. You should check this page from time to time to ensure that you are happy with any changes.

Pledge on Privacy

We may collect information such as your name, telephone number, e-mail address or mailing address that can be used to identify you. Learning with Linden Ltd will not process your personal data without your consent. In processing your personal data, we pledge to fully comply with internationally recognized standards of privacy protection. In so doing, we ensure compliance by our staff with strict standards of security and confidentiality.

Intended use of personal data

Most of our services do not require any form of registration, allowing you to visit our website without telling us who you are. However, some services may require registration. When you register with us, you may need to complete certain fields (some are required and some are optional). In these situations, if you choose to withhold any personal data requested by us, it may not be possible for you to gain access to certain parts of the site and for us to respond to your query. Learning with Linden Ltd processes personal data for specific and limited purposes which we inform you about when we ask you for information. For example, we may collect and use personal data to help process order/s or to provide you with information on products or services, or to communicate with you for other purposes such as market research. Newsletter type emails will not be received by our customers more frequently than once per month and only if an existing customer or having requested such mailings. Generally, information you send to Learning with Linden Ltd is used only to help resolve problems and is otherwise kept private. Learning with Linden Ltd only keeps your data for as long as is reasonably needed for such purposes and in accordance with any applicable legal or ethical reporting or documentation retention requirements. We may contact you via email, phone, text or mail.

Non Disclosure of information

Learning with Linden Ltd will not sell, share, or otherwise distribute your personal data to third parties outside the Learning with Linden Ltd group. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect by all means, including online.

How we use cookies

Most of the information that Learning with Linden Ltd collects from its website(s) is anonymous information, such as the pages you visit and searches you perform. When you visit our website we do not collect any personal data from you unless otherwise authorized by you. Anonymous information is processed by Learning with Linden Ltd to help improve the content and operation of the website. In so doing, Learning with Linden Ltd may install “cookies” that collect the first level domain name of the user and the date and time of access. “Cookies” by themselves cannot be used to discover the identity of the user. A “cookie” is a small piece of information which is sent to your browser and stored on your computer’s hard drive. Once the file is added the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. Cookies do not damage your computer. You can set your browser to notify you when you receive a “cookie”, this will enable you to decide if you want to accept it or not. Rejecting a cookie may prevent you from taking full advantage of the website.

Spamming

Learning with Linden Ltd does not condone “spamming”. Spamming is defined as sending unsolicited e-mails, usually of a commercial nature, in large numbers and repeatedly to individuals with whom the sender has had no previous contact or who have declined to receive such communications. In contrast, where Learning with Linden Ltd believes that certain product or other information is of importance to you it reserves the right to inform you by e-mail whilst giving you the choice of opting out of such service. Opting out of receiving emails from us is possible at anytime and is highlighted clearly on every marketing email sent out. This can also be requested via an email request or telephone call to anyone at our office.

Links to other websites

This Privacy Policy applies only to the Learning with Linden Ltd website. Our website may contain links to other websites which we believe may be of interest to our visitors. We do not have control over other websites or social platforms, we do however aim to ensure that such websites are of the highest standard. However, due to the nature of the World Wide Web, Learning with Linden Ltd cannot guarantee the standards of every website link it provides or be responsible for the contents of non- Learning with Linden Ltd sites/social platforms. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website or social platform in question.

Controlling your personal information

From May 25, 2018, GDPR will be enforced by data protection regulators across Europe. It will change how businesses can handle the information of their customers. At Learning with Linden Ltd we recognise the importance of protecting your personal information and are committed to processing it responsibly and in compliance with applicable data protection laws. Under GDPR you have the right to request your personal information Learning with Linden Ltd holds at any time, you also have the right to have your personal information deleted and restricted and ask for portability of your personal information. GDPR ensures that your information is gained ethically and can be removed easily. To enforce this, you will be asked whether or not you wish to opt in to receiving regular newsletter/product/service based contact from us. Under GDPR it is also important that you are able to opt out as easily as you are able to opt in and so there will be multiple methods offered to you to make it easy for you to unsubscribe at any time if you wish to. If you have previously agreed to us using your personal information for direct marketing purposes you may change your mind at any time. See above for contact information. We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. As previously stated you may request details of personal information which we hold about you under the Data protection Act 2018. This service is free of charge for up to 2 requests. Three or more similar requests will incur a charge for which you would be informed in advance. In accordance with GDPR we have to respond to your request no later than one month after receipt of correspondence. If you would like a copy of the information held on you please contact us using the information at the top of this page.